10 common Squarespace questions answered

I work with a lot of people who use Squarespace, and I see a lot of questions on Facebook and Twitter about Squarespace. Many of the questions are simple fixes, you just need pointed in the right direction! Below are answers to several common questions I've seen online!

I work with a lot of people who use Squarespace, and I see a lot of questions on Facebook and Twitter about Squarespace. Many of the questions are simple fixes, you just need pointed in the right direction! Here are answers to several common questions I've seen online!

Figuring out what template is used

It's not uncommon for someone to be setting up a new website, or refreshing the design, and love the look of someone else's site. I see posts in Facebook groups all the time about, "What template do you think this is?" Good news, it's easy to find out! 

1. Pull up the site, right-click, and click "View Page Source"

2. Press Ctrl + F, and search "templateid"

3. Compare to this chart (click on photos to enlarge)

4. Ta-da! Now you've found which template the person is using. 

Hide pages from the navigation

Ever want to create a special page, but not have it appear in your navigation? For example, maybe a page dedicated to your opt-in? I have a page that you can find linked in the sidebar (scroll up, see the "New Here" button). 

There's no secret coding necessary to do that. Create the page like you would create any other page, but instead of it being listed in the top section under "Main Navigation", pull it down to the "Not Linked" area. 

Change how image displays on mobile or in parallax 

Certain templates (like mine) have full-width images, or will have parallax images. But, what if you upload the image and all you see is the bottom half of your image? No one likes an awkwardly cropped photo. 

Go back to the page settings, where you uploaded the image, and hover over the image. You should see a small white circle in the middle of the image. This is the image focal point.

Squarespace will take the spot where the focal point is located, and have that be in the middle of the header. Move the focal point, and the portion of the image that is displayed on your page will also move. (Please note: there is a limit as to how much you can move the image. There still has to be enough of the canvas to display in the header. If things are still being cropped out, you may need a different photo.)

Rich pins on Pinterest

Squarespace and Pinterest are working together more, and now Squarespace users can enable rich pins! Make sure your Pinterest is connected to your Squarespace account (Settings > Connected Accounts). 

Click on your profile, and towards the bottom of the pop-up, you should see a heading that says Push Target. Underneath the header, there will be a drop-down menu with a list of your Pinterest boards. You can select which board you want to send these pins to, when you pin images from your site. 

What's different? Rich pins include additional details like price, availability, ingredients and reviews. It's even been said that Rich Pins are seen more and clicked more often.

Related: A step-by-step guide to Squarespace SEO

Changing templates

Getting antsy with your website design? With other website platforms, you either have to put up an "Under Construction" page, or work on your website offline, and then load it into the host, etc. With Squarespace, you can try out a new design without taking your site down.

My old website :-)

My old website :-)

I changed my entire website design (slowly, over several weekends), without my website skipping a beat. I loaded a new template, and when it was done - just a flip of the switch! Please note: any content changes you make on your pages will also change on the 'live' site. Your navigation menu will stay the same, but that's the only thing that will remain unchanged.

While we're talking templates, feel free to compare template elements and capabilities with this great comparison chart!

Display correct image on Facebook links

Facebook has been wonky lately, and I've seen people wondering why the right image isn't displaying when they post a link on Facebook. 

If it's a blog image that isn't displaying correctly, you'll need to use the Facebook Debugger Tool. Type in the link that you want to post, and click Debug. On the next page, scroll down to the bottom and you'll see a preview of what will appear when you post. If it's not what you want, scroll back up and select the button to fetch new information.

Maybe you're just posting a link to your site as a whole, not a specific page or post. And, when you post the link, you don't like what's appearing with the link. If you navigate to the Design editing area on your site, and then "Logo & Title" section, you can change what will appear. Scroll to the bottom of this area, and you'll see a "Social Sharing Logo" heading, where you can upload a new logo that will display when you post on Facebook. 

Adding a blog category to the navigation

Ever want to add a blog category to your navigation? Maybe you run a food blog on here, and you want Breakfast, Lunch, and Dinner to each be a separate link in your navigation so your recipes are easy to find. Once you've created your blog category for the three topics, navigate over to the site sidebar.

You'll click to add an item to the Main Navigation, and select "Link" from the pop-up. On the next pop-up, select "Content" (it's one of three options). You can then click on the black box, and a drop-down menu will appear. From there, you can select Blog, and "Choose Category" - and wa-la! 

Additional questions:

There are more questions that I see over and over again, but the answers can be found in Squarespace Help. Here's a few:

Do you have any questions about how to do something on Squarespace? Let me know!